Context of the Standard

Although computing systems may vary, common troubleshooting strategies can be used on them, such as checking connections and power or swapping a working part in place of a potentially defective part. Rebooting a machine is commonly effective because it resets the computer. Since computing devices are composed of an interconnected system of hardware and software, troubleshooting strategies may need to address both.

Students in second grade are expected to use accurate terminology to describe simple problems with computer hardware and software.

Essential Skills

Essential Questions

Essential Vocabulary

Students should demonstrate these skills:

• Identify when a device or program is not working properly.
• Communicate that a device or program is not working.
• Perform simple troubleshooting tasks (e.g., rebooting the computer).

Students should investigate these concepts:

• How can you tell a computer is not working as intended?
• What is the first thing you should try if a program is not working?
• Why is it important to be as specific as possible when you are describing a problem?

Students should be introduced to these concepts:

• Reboot
• Troubleshoot