An Ombudsman is a person who serves as a designated neutral party who advocates for a fair process and provides confidential, informal assistance and support to parents, guardians, advocates, educators, and students with disabilities. The Parent Ombudsman for Special Education serves as a resource to parents in non-legal special education matters. Please click here to read more about this resource and to find information about how to contact the Virginia Department of Education should you wish to utilize this resource. Please remember that if you have concerns or questions about your student’s special education program, you can always reach out the case manager, your school principal, the Parent Resource Center, or the Director of Special Education at 276-821-5635.